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Elements and Performance Criteria

1. Identify and diagnose causes of process variation, plant or equipment faults
   • Check and plan work within workplace health and safety (WHS) procedures, risks and hazards identification, environmental sustainability procedures and Standard Operating Procedures (SOP).
   • Interpret visual assessments and machine alarms to determine fault type and location.
   • Undertake routine physical inspections of plant and process to identify faults.
   • Identify and locate causes and sources of process variation, plant or equipmentfaults, using appropriate techniques.
   • Access and analyse relevant historical and operational data to confirm diagnosis.
2. Rectify process variation, plant or equipment faults
   • Initiate emergency stop or shutdown, isolation and lockout procedures prior to fault rectification.
   • Isolate, repair or replace faulty equipment or instrumentation.
   • Implement corrective operational adjustments and operator level maintenance requirements.
   • Restore to normal operations and communicate to relevant personnel.
3. Identify and rectify product quality faults
   • Identify product faults or variations by observation, systematic sampling and testing.
   • Manage out-of-specification production.
   • Check load weight and dimensions to ensure they fall within the capacity of the equipment.
   • Take samples for tests to detect quality faults.
   • Conduct required tests.
   • Interpret test results, adjust operations to correct variations or make recommendations for further action.
4. Record and report troubleshooting activities
   • Document variations from specifications and machine operating faults.
   • Undertake assessment and evaluation of causes of deviations and document corrective actions.
   • Communicate relevant information to appropriate personnel.

Range Statement

Not Applicable

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Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

troubleshoot and rectify primary resource operations, at least twice in line with required enterprise intervals, where corrective action on addresses equipment and product faults

plan and safely diagnose causes and sources of process variation, plant, equipment and product faults

communicate effectively, through written and verbal means, the corrective actions undertaken

use safety accessories including protective and high visibility, safety clothing and electronic communication equipment when working with primary resource operations.

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Knowledge Evidence

A person competent in this unit must be able to demonstrate knowledge of:

troubleshooting methods that can be applied across system and quality faults for primary resource operations in the pulp and paper industry

relevant documentation and procedures to troubleshoot primary resource operations in the pulp and paper industry including:

work health and safety (WHS) procedures, including high risk load shifting, licensing requirements, plant clearance, job safety analysis and permit systems

Standard Operating Procedures (SOP)

productivity requirements and quality procedures

environmental sustainability requirements and practices

plant manufacturing operating manuals and plant isolation documentation

enterprise policies and procedures and guidelines

oil or chemical spills and disposal guidelines

weighbridge dockets, work orders, invoices, tally sheets and truck delivery dockets

non-conformance and test results and reports

log sheets (production and equipment) and equipment performance data

tonnage, input and conversion

sampling and test reports

Material Safety Data Sheets (MSDS)

pile survey documents and process and instrument diagrams

processes and associated services of primary resource operations, sufficient to troubleshoot including:

plant layout

theory of operation

causes and effects of adjustments made to primary resource handling plant and processes

relationships between primary resource handling system, processes and associated services

the use of materials and supplies including hardwood or softwood logs, lapped pulp, waste paper, woodchips and parts in primary resource operations

use and purpose of testing equipment including drying ovens, sizing screens and computer processing equipment

appropriate and safe use of attachments including fork lift attachments, crane hooks, chains, slings and straps, grabs and winches

the purpose, standards and procedures as per site agreement, of sampling and testing process for plant and system operations, and process monitoring

types, causes and effects of plant shutdowns on primary resource operations

key features of maintenance systems including operator level maintenance as per site agreements, operator maintenance schedules, maintenance suppliers and pro-active maintenance strategies.

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